Terms and Conditions
These terms & conditions (“Terms and Conditions”) govern your use of the Cube.lk (“CUBE.LK”) and the services provided by it. (1) By accessing, viewing, or using this website of CUBE.LK and the websites as mentioned in Annexure Abelow, the applications in relation thereto, including online ordering, call center service or (2) by installation of the mobile applicationsoftware provided by CUBE.LK (“Website”), you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.
Subject to Applicable Law, CUBE.LK may, in its discretion, from time to time amend or otherwise modify the Terms & Conditions. CUBE.LK recommends that you carefully read the Terms and Conditions each time you visit the Website as the Terms & Conditions may affect your rights.
If you do not agree with the Terms & Conditions of Use, do not use the Website for its intended usage.
These Terms & Conditions apply to all users of the Website. The Website may include content, information or links to third parties or third party websites. CUBE.LK does not regularly review materials posted, or products or services offered, on the Website by such third parties and does not necessarily endorse all of the materials, products, and services available on such third party websites. By accepting these Terms & Conditions you agree to hold harmless and relieve CUBE.LK and its affiliates from any liability whatsoever arising from your use of information from a third party or your use of any third-party website and any you agree and acknowledge that viewing and usage of the contents of any such third party website is solely made at your own risk.
Access to Website
CUBE.LK hereby provides its conditional permission for you to access the Website in accordance with these Terms and Conditions provided that you use the Website on your continued and absolute compliance with these Terms and Conditions. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for (1) your personal, non-commercial use, (2) you may download a single copy of the materials from the Website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, "robots", "spiders", "offline readers", place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. Notwithstanding the foregoing, CUBE.LK grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not
caches or archives of such materials. CUBE.LK reserves the right to revoke these exceptions either generally or in specific cases at any time.
You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their Submissions to the Website.
Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of the material's owner.
Intellectual Property Rights
The Website contains many valuable intellectual property including but not limited to trademarks and copyrights used by CUBE.LK and its subsidiaries namely Bookmyflowers.com and Giftsbymeeta.com, affiliates and related entities throughout the world. These trademarks are used to distinguish CUBE.LK’s quality products and services. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without the prior express written permission of CUBE.LK.
The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of CUBE.LK, its affiliates or related entities. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of CUBE.LK.
The Website may link to websites not maintained by or related to CUBE.LK. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or CUBE.LK. CUBE.LK has not reviewed the websites hyper-linked to or from this website and is not responsible for the content of any other website. These links are to be accessed at the user's own risk and in accordance with the Website’s usage policy. CUBE.LK makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, CUBE.LK does not implicitly endorse third-party websites hyper-linked to the Website.
The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law ("Content") and the trademarks, service marks and logos contained therein ("Trademarks"), are owned by/licensed to CUBE.LK, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of CUBE.LK or the respective owners, as the case may be. CUBE.LK reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein. The contents of the Website are Copyright (c) 2014 Cube.lk All rights reserved.
You consent to receive communications from us by e-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that CUBE.LK provides to you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.
If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CUBE.LK reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Products and Pricing
All products listed on the Website their descriptions, and their prices are each subject to change. CUBE.LK reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. You agree that CUBE.LK will not be liable to you or to any third party for any modification, suspension, or discontinuance of any product or services. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or information on such product or services received from CUBE.LK’s suppliers, CUBE.LK shall have the right, prior to the acceptance of any order, to decline or cancel any such orders, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have been already been charged for the order and CUBE.LK cancels your order, CUBE.LK for any reason whatsoever, CUBE.LK will issue a credit to your credit/debit card or bank account in the amount of the charge.
Orders & Acceptance of Orders
When you make an order, you are making an offer to purchase, and such offer is subject to acceptance of CUBE.LK. Your receipt of an order confirmation from CUBE.LK does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CUBE.LK reserves the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. CUBE.LK may require additional verifications or information before accepting any order. In the event that you are purchasing a gift order, you will be required to accurately provide the gift recipient’s name and shipping address. Your order is not accepted until CUBE.LK sends you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if CUBE.LK cancels all or a part of your order, your sole and exclusive remedy is either that (a) CUBE.LK will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) CUBE.LK will not charge your credit/debit card or bank account for the cancelled portion of the order.
For your convenience, CUBE.LK accepts Visa, Master Card, Diners Club, American Express. Notwithstanding anything contained herein, any and all payments made vide abovementioned options, either through payment gateway on the CUBE.LK website or through CUBE.LK mobile application, are subject to specific terms and conditions of such third party payment gateways.
CUBE.LK encourages you to place your order on the Website for the fastest possible service, but if you prefer, please feel free to call in your order. You can reach us at +91 92124 22000.
CUBE.LK makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. CUBE.LK is will not cancel or change orders already in process at the florist, en-route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered on the same day, you can reach us on +94 114 221 404. No change in delivery instructions will be entertained by CUBE.LK prior to 2 working hours of the time of delivery and acknowledged by our Customer support team. No change of any kind in the delivery requests will be entertained for any order 24 hours before the scheduled delivery of the order unless confirmed by our Customer Service team on email. CUBE.LK will not cancel any order unless informed 24 hours (domestic) prior to the delivery date.
Note: any refund if initiated by CUBE.LK in its sole discretion, in respect of cancellation of order by the customer, can only be processed in terms of Gift Vouchers. Gift Voucher shall be valid for 3 (three) months from the date of issue, and would apply on the Website catalogue (www.CUBE.LK). Gift Voucher can be used only once and will not be exchanged for anything other the products/services as specified therein. Once used, it expires automatically and no refund or return will be entertained in relation to the purchases/orders made with it.
Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by CUBE.LK can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.
Note: A refund will be processed by CUBE.LK in the event CUBE.LK determines that the cancellation of the order is due to CUBE.LK's incapability of fulfilling the order.
Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number, (required in the event you need to contact CUBE.LK). To show our appreciation, you will receive a confirmation e-mail from CUBE.LK when your gift has been delivered.
For each product or service you order on the Website, you agree to pay the price applicable for the such product or service as of the time you submitted your order (“Product Price”), the delivery fees for the delivery service you select, if any (“Delivery Fees”), and any applicable taxes. You will be solely responsible for payment of all taxes (other than taxes based on CUBE.LK’s income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the purchase of the products and services (“Taxes”) not withheld by CUBE.LK. All payments are non-refundable (except as expressly set forth in the Terms and Conditions). Without limiting other remedies, CUBE.LK reserves the right to charge a late fee on all past due payments equivalent to the lesser of 1.5% (one and half percent) per month on the unpaid balance or the highest rate allowed under Applicable Law. You agree to pay for all collection costs, attorney’s fees, and court costs incurred in the collection of past due amounts.
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift/order/product you have selected, experienced florists of CUBE.LK will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. However CUBE.LK reserves the right to substitute the flowers (including specified color) / other products with equal or higher value in case of non-availability of the desired product.
If you have any questions, concerns, or comments about our Terms and Conditions you may contact us using the information below:
169. 1st Floor, Nawala Road, Colombo 5.
Phone: (+94) 0114 221 404